After got back from Bangkok the first thing i would do is to wash all my new clothes. Well since it only filled 60% of my washing machine, so i decided put in some of Andy's shirts in. WHO ON EARTH knows there is a pen in the pocket!!! It stained all my clothes, every single new clothes wth! I was almost cry out loud, i tried to hand wash them with detergent, with Zippo oil, salt, hair spray and alcohol. Couldn’t get rid of them!!!!! Faint~After all hard work I decided to pass them to laundry hoping they will remove all F* stains! I drove to kota damansara and found this shop so called "QUALITY DRY CLEAN"
Once went in I ask her if it's possible to remove ball pen ink on my clothes. She said "not guaranty wor… we need to try first. Here is the conversation:
Jin: Ok. So you try first, if can then call me and let me know the price then I’ll decide to do it or not.
Aunty: Ok.
Once went in I ask her if it's possible to remove ball pen ink on my clothes. She said "not guaranty wor… we need to try first. Here is the conversation:
Jin: Ok. So you try first, if can then call me and let me know the price then I’ll decide to do it or not.
Aunty: Ok.
*************************
THE NEXT DAY (on the phone)
Aunty: Ms Gan, this is “Quality dry clean”. Regarding your clothes, we will charge you RM10 per piece.
Jin: Wow so expensive! (WTH?!) Then it’s ok, I don’t want to do already. I’ll go and collect them tomorrow.
Aunty: Ok.
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THE NEXT DAY
Jin: Hi, I’m Ms Gan I’m here to collect my clothes.
Aunty: Oh ya, Miss Gan, Total is RM57.20. (WTF!)
Jin: WHAT?
Aunty: Ya, because we remove 3 of your clothes and dry cleaned them as well. Then the rest we wash and iron already.
Jin: Why did u remove 3 I tot you say u will try first? Moreover I already told u I don’t want to do yesterday. Now u over charge me!
Aunty: What you mean we overcharge u? Our chemical is very expensive it cost us RM250!
Jin: I don’t care how damn expensive your chemical is. I DIDN’T ASK FOR YOUR SERVICE. I hope you understand my situation, I didn’t ask for it but now u want me to pay? I think there might be some misunderstanding between your stuff and cause this to happen.
Aunty: ok la, I understand you. Since it’s already done, I still have to pay for my worker. Yes, there is misunderstanding. When you say “try”, my worker might think that if she can remove one that means she can continue the rest of them. (WTH?? What kinda of theory is that!!!)
Jin: That’s not my fault I already told you to call me and inform me the price before I decide what to do with my clothes!
The aunty started to call her boss……
Aunty: Ok, we discount for you. Since we say we will charge you RM10 per piece then total up all is RM37.2. (Plus washing! Still don’t give up!! Wth)
Jin: No, I will only pay for one shirt since you say u will try!
Aunty: Cannot la… we rugi a lot.
Jin: I also didn’t expect this to happen, I’m even more innocent!
Called her boss again……
Aunty: Now I give u more discount RM25
Jin: ok since u have remove the ink for 3 of my clothes… I’ll pay RM20 for what you have done.
Called her boss again…… ( -_-”’…)
Aunty: Sigh............. Ok la RM20!
After all is not about how much they charge me anymore.... when customer didnt ask for any of your service, and before you going to do what they didnt ask, shouldn't you inform the customer first? That's the way showing good service and courtesy!! Understand? QUALITY DRY CLEAN?
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